Every website we host comes with our Care Plan. To protect your digital assets we use multiple levels of protection. We understand that any single level may fail and your digital assets are our primary concern.
Included in the Care Plan (a $500+ per month value)
- All changes to content included
- With our Care Plan all content changes are included. We build websites with content changes in mind, so your website is dynamic. Styling changes are not included but are seldom needed after launch and approval.
- Yearly Domain Renewal ($15+/year value)
- You’ve worked hard to establish a reputation that is associated with your domain name. Not only is your website associated with the domain name, but all of your company emails are associated with your domain name. Losing your domain name is something you shouldn’t have to deal with. With our care plan it includes the yearly renewal of your domain name.
- Hosting on dedicated Server ($ 20/month value)
- More about this below
- Matomo website analytics ($125+/month value)
- MainWP 24/7/365 website monitoring (a $90/month value)
- Weekly website updates ($80/month value)
- Immediate security updates ($75/month value)
- WordFence website monitoring ($10/month value)
- Weekly WordPress website backup ($17/month value)
- All software licenses included ($60/month value)
Reverse Proxy
A reverse proxy is a server that sits in front of web servers and forwards client (e.g. web browser) requests to those web servers. Reverse proxies are typically implemented to help increase security, performance, and reliability. We use CloudFlare’s reverse proxy service to provide that first line of defense.
Dedicated VPS
A Virtual Private Server, also known as a VPS, acts as an isolated, virtual environment on a physical server, which is owned and operated by a cloud or web hosting provider. VPS hosting uses virtualization technology to split a single physical machine into multiple private server environments that share the resources. We use a company called Vultr to host all our servers. You will have your own VPS with a dedicated IP address housed in any one of 32 worldwide locations in a modern secure facility. With a 99.999% uptime commitment your website will always be available.
Server Security Scanning
Using ModSecurity, an open-source project run by OWASP the Open Worldwide Application Security Project, a nonprofit foundation that works to improve the security of software, we protect the server from attacks.
WordPress Security Scanning
We don’t stop at the server for your security. Using WordFence we scan for the newest exploits, detect the newest malware, and block malicious IP addresses from attacking your website.
Best Practices
This leaves the weakest link of all, people. All accounts that have access to the website with administrator access must use Two Factor Authentication (2FA). You may have seen this mentioned by your bank or other financial institution. In all areas that pose a security risk 2FA has been implemented.
Monitoring
No matter how many safeguards are implemented there is still the risk that you get hacked. Monitoring is one of the most important means to detect that something is wrong. Additionally, monitoring can tell you what is going on with your website and where changes should be made.
MainWP
Silver City Web Services maintains a server dedicated to monitoring all the websites that we deploy. It monitors:
- Updates Overview
- WordPress updates
- Plugin updates
- Theme updates
- Translation updates
- Matomo status
- More about Matomo later
- Connection status
- HTTP Monitors
- Is your website accessible
- Lighthouse Performance
- This is a monitor that checks the performance of your website.
- Recent Comments
- If you are blogging on your site, then any recent comments are listed.
- Any changes on your website
- This lists any changes to your website and what user did them
- SSL Monitor
- Checks your SSL certificate that it hasn’t expired
- SSL is what puts the lock in the browser bar
- Security Issues
Matomo
Silver City Web Services maintains a server dedicated to website traffic analysis. This allows you to make informed decisions about what is working on your website.